Mane are exclusively recruiting for a Online Consultants who have OBT / GDS experience to work on a 12 month initial contract for a global business travel management company. This is a great opportunity to work on a brand new project with options to move into a permanent role in the future.
The Online Consultant role main responsibilities will be around the preparation & execution of all required OBT configuration changes, in line with market and customer requirements within the scope and agreed timelines of the project
The OBT/GDS Online Consultant role responsibilities will include:
oGathering and validation of all required client data
oOBT functionality testing
oDocumentation of process and OBT behaviours
*Online Booking Tool Configuration
oCreation of OBT scripting & testing by market
oPerforming of OBT configuration changes both pre and at migration
oInvestigate and try to reproduce technical issues
oReport them to appropriate internal or external teams when unable to solve
oProvide feedback with appropriate solutions to requestors
As a GDS / OBT Online Consultant you will have the following background:
oBachelor Preferred - Bachelor Degree in related field IT, Tourism, Customer Service or matched works experience
oPrevious proven experience within customer service, OBT implementation
oAdditional language is a plus
oOBT knowledge preferred but not essential
oA good knowledge of GDS
oAdvanced knowledge of MS Office
oAbility to set priorities and work on fast pace environment
oAnalytical problem solver
oQuick learning skills
oAbility to manage multiple projects utilizing strong planning and organizational skills
oAbility to work independently but with a team-focused and out-of-the-box approach
Applying For This Position
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